As for promoting our software at the end of the articles, we aim to offer our users solutions that can enhance their experience and help them achieve their goals more efficiently. We take your feedback seriously and will review our articles to ensure that they are helpful and factual. Regarding our articles, we are constantly working to improve the accuracy and value of the content we provide. Our team is committed to providing valuable guides and resources to our users, and we apologize if you feel that the articles and products have not met your expectations. We appreciate your feedback and understand your concerns about the quality of our content and products. Reply from Wondershare MobileTrans Sep 13, 2023 Our support will contact you soon, please keep an eye on it. Thank you for giving Wondershare enough trust to take care of your concern further. Look forward to getting in touch with you sincerely. You are important to us, and we want to help as much as we're able to. If we are unable to solve it, we will process a refund to take care of your benefit. Our senior support will do further troubleshooting and then provide a solution accurately. To better help you out, would you please send us your contact email after receiving an invitation from Trustpilot? You may drop an email at as well. Here is our refund policy for your further reference. Back to your refund request, if there is a technical issue that cannot be resolved or a compatibility issue within 7 days after purchase, we will offer a refund. Please know that we are actively working to improve our customer service processes to ensure that we can assist all customers in a timely manner. We understand the frustration that can come with not being able to reach the support efficiently. Hi Alex, we apologize for any difficulties you may have experienced in reaching our customer service team. Reply from Wondershare MobileTrans Updated Nov 14, 2023
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